The necessity for systematic knowledge management is hardly questioned within organizations. The knowledge of companies as well as their members is considered as one of the main factors influencing the innovation capabilities and the economic performance of organizations. However it appears that organizations are often unsatisfied with their knowledge management outcomes. This may be caused by the fact that established knowledge management measurement models and established evaluation models respectively are still missing. But it may also be that existing approaches and instruments still need to be improved. Especially in economic hard times, which often lead to decreasing budgets, knowledge managers and CKOs respectively are confronted with a growing pressure to provide evidence that expenditures in knowledge management are justified. For this reason special emphasis shall be put on measuring and evaluating KM activities.


Continuing the success of the ECKM conference they will provide an international communication forum bringing together academia and industry for discussing the progress made and addressing the challenges faced by continuous learning in knowledge-intensive organizations. « less