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Image via CrunchBase Seeing Microsoft delay efforts to formulate a social strategy, one wonders whether they were going to take a pass on the social enterprise. Like how some of us delay the filing of our taxes until the last minute and then find out we can’t find the right documents to [...]

In this session, you'll hear from esteemed author and principal MIT research scientist, Andrew McAfee about the impact social collaboration and communications technologies are having on the modern industrial landscape. We’ll also speak with executives from Industrial Mold about the transformative changes they are leading with the use of social software in their company.

Social Now is an international event with a unique format, conceived to help you choose tools for the social organisation, whilst reminding you of the importance of adoption and accompanying processes.

I’ve spent the last two months traveling around the U.S. and Europe visiting Fortune 500 executives and Microsoft Technology Centers (MTCs) and the journey has left me feeling both energized and alarmed. Energized because I am seeing a dramatic rise in the attention given to social business and the foundation [...]

I had the opportunity to have several in-depth conversations with John Rooney (CIO of Technical Strategy) and Ethan McCarty (Senior Manager, Digital and Social Strategy) of IBM.  The conversations resulted in our recently...

The principles of judo should be applied to the change management efforts necessary for successful social software implementations, including enterprise 2.0 (E2.0) systems, social intranets, and digital communities. The core...

On Twitter, I asked this question: I asked it, as I had a conversation in recent days with a fellow from a large corporate. Customer-centricity was recently adopted as an internal mantra, but the m...

The digital divide has increasingly become about knowledge and adoption of new technologies rather than access. Which side of the divide are you on - are you a leader or a laggard? This post offers insights into the factors...

The old way of working - well, it just isn't working. Once-a-year performance reviews by HR are as inspiring as a visit to the dentist. Boring employee training and stale collaboration tools certainly don't make for an engaged...

Making employees more effective through shared learning and collaboration

In  Part IV of this series, I provided an example of an organization in dire need of some Applefication. In this concluding part, I look at Apple’s ecosystem. Think about what has happened over the last five years in the...

Businesses are under pressure to enable collaboration beyond the corporate firewall as workers increasingly need to connect with remote colleagues as well as business partners, suppliers and consultants. The challenge to IT...