Official Direct Marketing Association

Official Direct Marketing Association

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Jim G.


DMA study: Direct Mail Response Rates beat Digital rates

Direct Marketing, Digital Marketing, Social Media Marketing Revenue/ROI RainMaker

If you are an online or inbound marketer, or a business looking to expand into a new and profitable channel, please contact me for a free evaluation and market study. I build direct mail businesses.

The Direct Marketing Association DMA has found that direct mail boasts a 4.4 rate, compared to emails average response rate of...

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  • June 15, 2012
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  • James B.


    James B.

    Business Development Representative at Quill

    Interesting article Jim, however I found it raised many questions.

    The ROI detail isn't disclosed until nearly the end. Direct Mail shows poor performance, hence the title seems biased. Perhaps "Multi-Channel Marketing Drives Response Rates and ROI".

    The article mentions a 25% drop in response rates over 9 years, but is that recently? Did they change the data analytics? Is this a result of the recession?

    What targeting and segmentation strategies were employed on the DM and digital channels?

    "...Wormser muses" - well good for him. When I'm presenting strategies and ROI results to executives, I prefer not to "muse".

    Overall, good information, but I still prefer a comprehensive, multi-media approach.

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