Companies fight back against negative comments online
"The faster you react to the customer the better chance you’re going to have to get that customer to remove their negative review because they see you take their comments and their feedback seriously".
Does this sound familiar to your reputation management tasks?
Companies Fight Back Against Negative Comments Online business2community.com
The next time you hop on an online review site and leave negative comments for a company, Tweet or Facebook about your disastrous dining experience,...