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Proving Your Value The Hard Way - The Online Community Guide feverbee.com
Can I suggest a wacky idea? When the community manager takes a 2-week...
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Pinterest: No Relationships, Only Sales (So Far) - Forbes forbes.com
Facebook's advertising team must be gnashing their teeth at a...
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An Increase In Weak Activity - The Online Community Guide feverbee.com
Don't get too excited about an increase in poor quality activity. An...
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Taking Time Away From Your Community community-roundtable.com
Yesterday I listened in on the twitter chat #cmgrchat which discussed...
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Initiating and Sustaining Discussions - The Online Community Guide feverbee.com
Sometimes tiny tweaks can make a profound impact upon a community. A...
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A List Of What The Community Needs - The Online Community Guide feverbee.com
We've written before about the get more involved area and letting...
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Upcoming Events community-roundtable.com
Being in the social business market, well, we're pretty social. We've...
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Maturity To Mitosis: The Challenge Facing Large Online Communities -... feverbee.com
There is a process from maturity to mitosis that needs to be...
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How strong is your Social Business? Learn more in this exclusive web... protiviti.com
Social technologies continue to advance, offering you new ways to...
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Join us for a little fun in Boston on June 19th
We are hosting - along with Moxie Software and The Community...
The Rumpus Room -
The Shame Effect - The Online Community Guide feverbee.com
Patrick writes about a member pretenting to commit suicide. What...
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What's New To Me- vs- What's New In The Community - The Online... feverbee.com
There is a big difference between members that visit to see what's...
Most Popular Discussions
Eric
Community Manager Dashboards: Home cmgr.jottit.com
Taher
- I don't need and i don't use these apps
- I use a lot of tools, no place for yours
- I'm not satisfied with my tools, show me « your vote
Annie
9 Social Media Crisis Questions Dole Food Company Failed to Answer
This is good to read especially if manage for a major brand.
Driving into work today (April 16, 2012), I was flipping through the radio dial and caught a story on NPR about how Dole Food Company had issued a recall.
Rachel
- More curated content
- A question of the week
- More polls about community management
- Links to conferences and events
- Job Listings « your vote
James
- Yes - The basics
- Yes - Several levels
- Yes - Even have na ambassador program
- No - Not yet but working on it
- No - Can't get buy in « your vote
Rachel
Positioning social media & communities to CXO levels
I did this presentation three years ago but it is still quite relevant if you have executives to educate.
How To Optimize An Online Community Platform - The Online Community Guide feverbee.com
Optimizing the platform (the user experience) is part of the community manager's role which tends to get overlooked. Once it's developed, most people leave it. It should be an ongoing process. The goal is to increase the number...
Mike
Community Value means Economic Value- A Case Study
We've recently posted a case study on our blog that details the value framework that NetApp applied to its online community. The ...
NetApp – Earning Value from Online Community impactinteractions.com
NetApp, a world leader in storage demonstrates how economic value can be realized when the focus of the community is on the members.
Venetta
- Compliance & Regulation: Legal Issues
- Lack of Needed Content / Ppl: Resources
- Audience or Employee Adoption: Adoption
- Effectively Tying Efforts to KPIs: ROI
- Silo'd Teams/Priorities: Corp Structure « your vote
Kate
5 Kinds Of Admins Every Facebook Page Should Have allfacebook.com
The social network said it would provide the ability to create five different levels of admin access to pages as soon as the end of this month. For those of you who might want to start planning ahead, we've got some ideas on...
Kate
4 Ways to Use Twitter for Customer Service and Support socialmediaexaminer.com
How to provide amazing customer support on Twitter. Here's what you need to know about the power of quick response time, personalization and direct messages.
Rebecca
Building a Meaningful Fanbase
Love This! Pinpoint people who could be most receptive & engage w/ them in the most personal manner with InsightPool http://insightpool. ...
Build A Meaningful Fanbase insightpool.com
1. Target Identify individuals who would be most receptive to your brand. 2. Interact Get recommendations for how to engage with potential fans. 3. Convert Follow through on a process to turn potential customers into actual...
The Community Strategist Squeeze community-roundtable.com
It would be too hyperbolic to say there is a crisis in community and social business staffing, but there are definitely some big problems,...
Rachel
Great presentations...
We favorite a lot of presentations about communities, community management and social business on Slideshare. It's a useful set to take ...
slideshare.net slideshare.net
Taleb
