Call Center Pros

Call Center Pros

About the Call Center Pros Group

The Call Center Pros are a LinkedIn Open Networkers - Executives Only group, which is made up from many industries: ACD, BPO, Call Center, Contact Center, CRM,... more »
The Call Center Pros are a LinkedIn Open Networkers - Executives Only group, which is made up from many industries: ACD, BPO, Call Center, Contact Center, CRM, Infrastructure, PBX, Telecom, Voice Recognition and Workforce Management. This is not open to short term call center employees. « less

Have something to say?

Join LinkedIn for free to participate in the conversation. When you join, you can comment and post your own discussions.

Join LinkedIn

Most Popular Discussions

Ned F.

Ned

We are looking for Centers to run Pharmacy Sales Process. High Payouts of 30-50%, Billing cycle biweekly!

ORDER TAKING AND CUSTOMER SERVICE.


Kind Regards,
NED Franky -

Skype - nedfranky
nedfranky@gmail.com

posted 4 months ago

Rhodora "dhUds" A. 2 days ago • Edit • Kindly send me the details to dhuds.redarcinteractive@gmail.com as I have 10 seats available. »
See more »
Frank R. Rhodora "dhUds" A.
Amol K.

Amol

Domestic Telecom Inbound with advance payment available for outsourcing. Contact 9004099411 / 9821434349.

posted 7 months ago

ankan S. 7 months ago • Edit • pls send the detail @ arnabsaha111@gmail.com »
See more »
ankan S.
Bevan H.

Bevan

NORTH AMERICAN CALL CENTERS NEEDED FOR EDU LIVE TRANSFERS ($60 PAYOUT)

NORTH AMERICAN CALL CENTERS ONLY
$60 PER BILLABLE TRANSFER
VERY BASIC CRITERIA
500 DEGREE PROGRAMS AVAILABLE
CAN TAKE ONLINE AND CAMPUS ...

posted 13 days ago

Azucena S. 6 days ago • Edit • Azucena likes this. »
See more »
Michael A.

Michael

What to Expect in Participation from IVR Surveys

We have put together a short analysis of response rates in measuring customer insight using IVR questionnaires that group members might ...

posted 15 days ago

Ivan K. 10 days ago • Edit • Hi Mike, ... »
See more »
Ivan K.
Thomas A.

Thomas

Spans of control: With call center teams, to whom do the front line agent directly report? TITLE? what is span of control? to whom...

posted 15 days ago

Michael L. 15 days ago • Edit • A branch manager? »
See more »
Michael L.
Christina M.

Christina

RFP CC-0323 to CC-0326 - USA Call Answering Services & Other Latest Inbound Call Center & Answering, RFPs & Bids from Government...

CC-0326 - GLOBAL - USA (Vermont) Call Centre Services - Deadline May 24,2012
RFP ID: CC-0326
Government Authority located in Vermont; ...

posted 15 days ago

Ashish A. 15 days ago • Edit • Ashish likes this. »
See more »
Bevan H.

Bevan

NORTH AMERICAN CALL CENTERS NEEDED FOR EDU LIVE TRANSFERS ($60 PAYOUT)

NORTH AMERICAN CALL CENTERS ONLY
$60 PER BILLABLE TRANSFER
VERY BASIC CRITERIA
500 DEGREE PROGRAMS AVAILABLE
CAN TAKE ONLINE AND CAMPUS ...

posted 19 days ago

Steven T. 18 days ago • Edit • We have 150 seat BILINGUAL (English/Spanish) call center located in LATAM. Feel free to contact me at steve.turner@tntconsulting.biz ... »
See more »
Steven T.
Stacey L.

Stacey

Know a consumer product company too small to outsource to a big call center? I'm here to help! 15 years of experienced Consumer Affairs...

posted 5 months ago

Shane M. 24 days ago • Edit • Hi, ... »
See more »
Shane M.
Kelli S.

Kelli

Don't forget to register for next week's Contact Center Summit in Tulsa, Ok!

SOUTH CENTRAL ATA ataconnect.org

According to a recent study, customers now expect to interface with businesses in a variety of ways. Gone are the days of a simple phone call. Email, fax, chat, Facebook, Twitter, LinkedIn, etc. are all considered viable and...

posted 21 days ago

Jim I. 21 days ago • Edit • Jim likes this. »
See more »
Jim R.

Jim

Do you think side by side monitoring as part of your quality monitoring process is just dumb?

posted 4 months ago

Craig A. 4 months ago • Edit • Side by side monitoring implies the Hawthorne Effect, in which the observed individual will modify their behavior based on the perceived ... »
See all 7 comments »
Michael K. Craig A.
Biljana Bili S.

Biljana Bili

Time Sensitive….Looking for additional call centers to run our proprietary Membership Club offers. Data is not provided and we do not...

posted 23 days ago

Ryan M. 23 days ago • Edit • Ryan likes this. »
See more »
Teresa C.

Teresa

Your company has outsourced its call center operations, and now you must manage service levels and metrics. Beyond looking at the numbers, how can you ensure your customers are receiving a quality ...

posted 3 months ago

Andrejs B. 22 days ago • Edit • Andrejs likes this. »
See all 3 comments »
Gili A.

Gili

posted 22 days ago

Horacio V. 21 days ago • Edit • Horacio likes this. »
See more »
Lee H.

Lee

Coming back to the USA

America has evolved from a manufacturing economy to a service economy -- so why do we export the most important service jobs of all?

posted 21 days ago

Ron D. 21 days ago • Edit • Ron likes this. »
See more »
Emmanuel A.

Emmanuel

Call Center Campaigns Available. No Upfronts, Direct Sign-up and Payouts are Directed to Center from Clients. $12.50 per hour with a...

posted April 11, 2011

jayar G. 2 months ago • Edit • jayar likes this. »
See all 18 comments »
Michael L. Jp L.
Zaiba M.

Zaiba

The world's 5 most innovative contact center providers that are giving traditional heavyweights Cisco, Avaya, and Alcatel-Lucent a run for their money.

posted 23 days ago

Sarah H. 22 days ago • Edit • Sarah likes this. »
See more »
Justin O.

Justin

I NEED LIFE ALERT LEADS - Can you provide them???

Domestic or Offshore center is fine. Looking for 200 leads/day
Qualifications: (Real time posts or Live Transfers)
Must be 65-85, Must ...

posted 1 month ago

jon F. 1 month ago • Edit • Hot Line Zone (HLZ) Provide Cost-effective call center services: - without compromising on quality. ... »
See more »
jon F.
Mike T.

Mike

Six Pitfalls of Workforce Planning - Free White Paper! freepublications-info.tradepub.com

Know the Common Pitfalls that Companies fall into–and How to Avoid them. Download Your Free White Paper Now

posted 23 days ago

Ryan M. 23 days ago • Edit • Ryan likes this. »
See more »
Amy M.

Amy

Some great ideas to get moving towards your goal, or even just set one when it comes to your job/career

see photosThomas Barwick/Getty ImagesClick for full photo gallery: 10 Tips For Spring Cleaning Your Career You've sent your sweaters to summer storage, stashed away your snow boots and vacuumed up five months' worth of dust under your bed. Your career needs a spring-cleaning, too. Whether you're actively looking for a new [...]

posted 23 days ago

Ryan M. 23 days ago • Edit • Ryan likes this. »
See more »
Saurav S.

Saurav

Looking for a Contact Center Solution which fits the bill but NOT heavy on your pocket???? Trying to decide whether to do onetime...

Ameyo Communication Suite



Ameyo Communications Suite is an all-in-one next-generation communications solution that empowers ...

Drishti offers Call Center Software contact center solutions having expertise in contact center technology, and IP Contact Center, IP Call Center.

posted 24 days ago

Sonam G. 24 days ago • Edit • Sonam likes this. »
See more »

About this Group

  • Created: February 15, 2008
  • Type: Networking Group
  • Members: 6,579

Manager's Choice

James W.

Call Center Pros is now an open group

James W. See all »

Ad

Group Statistics

CHECK OUT INSIGHTFUL STATISTICS ON THIS GROUP

  1. Director
  2. Manager
  3. Entry
MEMBERS
3,759
View Group Statistics »