Most technology companies, especially software companies, do marketing all wrong. Zendesk is NOT one of them.  Their "Customer Service Hero Tour" - taking place in various cities including Austin (where I'm currently based),...

The University of Texas Board of Regents voted to give $30 million for eight years and $25 million thereafter to create a medical school in Austin.

Customer service and support is in the midst of a transformation. Join Zendesk along with customer service superheroes just like you for the 2012 Customer Service Hero Tour. Surprise Guest! – Come learn from a very exciting...

Free online business articles and news at Harvard Business Review. Read a preview of How Will You Measure Your Life?, by Clayton M. Christensen.

The big big big client, that I can't talk about yet, doesn't read my blog at all. The CEO could care less about my Twitter followers or tweets. What the "focus of my next few months" client cares about is my history of success in online marketing. He doesn't want to READ my blog. He wants me to show him numbers, show him ideas, and chart a path for growth of HIS BUSINESS.

First Article is the blog of the Dell OEM team. The blog is designed to generate ideas, showcase technology, and prove our expertise as a premiere OEM solutions provider.

Austin Graphic Design Firm - The MOD Studio - hosts guest blogger Dave Manzer of Dave Manzer Creative Relations who talks about the importance of using PR to improve your Google Ranking or SEO.

We worry about IT, so you don’t have to. At CMIT Solutions, information technology is our expertise. We take care of your small business IT needs with practical IT solutions.

I put my 6-step Twitter Growth Process in action at the beginning of SXSW this year. Grow my followers by following, following, following. It's a boring and tedious process. But it's one of the ways to build your networks of influence. Let's look at the results and a few of the consequences of my evil plan(tm).

What's the Latest Development? A new low-energy method of making solar cells could cut the manufacturing costs nearly in half, making them far more efficient or cheaper than conventional cells. Rather than the high-temperature...

Show us you've got what it takes to be a part of the leading local online advertising company. We have a great team and an incredible product, we just need more great people to sell it. Come meet our world class sales team and find out what "Work Hard, Play Hard" really means. Join us for

When I met Heather Ladage five or six years back, she was circulation and marketing director of the Austin Business Journal, and it was easy to see that she was a rising star. I admired her talent, her energy, and her generous...