Energy Efficiency Ratio, or EER, is a way to exhibit how well an air-conditioner is operating based on the power being used. Most homeowners are of course familiar with SEER, the ratio across an entire season. Since SEER is...

Non-condensables in a residential split air-conditioner can be, for most technicians, a pandora's box to diagnose. Fortunately, there is a simple process that can identify this condition without spending hours and hundreds of...

The state Legislature’s Telecommunications, Utilities and Energy Committee this week advanced a clean energy bill that would increase the availability of the net-metering program.

Rick Picard walked curiously into the company’s sales meeting. His company had hired a consultant to help sales reps increase their revenues. A top performer and no stranger to seven-figure annual sales, Picard was not required...

BRAINTREE, MA--(Marketwire - Mar 8, 2012) - PHCC of Massachusetts is pleased to present the 2012 Industry Education Program and Trade Show -- the Commonwealth's largest and longest running Plumbing-Heating-Cooling Industry event.

How do HVAC preventive maintenance plans fit into your overall sales strategy? They should be a priority, a service that you market aggressively.

Build a Million Dollar Service Tech SPEAKER: Rodney Jessen Service technicians have been taught by the hvac. plumbing and electrical industry that they are valued by the expertise they have achieved in their field....

Well, the mild Winter couldn't last forever in New England - and so starts all the panic phone calls from those that did not have their equipment maintained. I used to dread waking up on days like today, something about snow...

Hard evidence about your employees performance.

Let’s face facts.  Most of us take shortcuts when making a purchase that we are unfamiliar with.  For example when we buy a flat screen television, new car or purchase a service we rarely use turn to price and reputation as a...

Companies are often uneasy about social media because it gives consumers a public platform for complaints. But there can be huge benefits. Here's how you can dive in.