To provide a space where ideas, observations, insights and opinion can be openly shared about how social media is changing and challenging how online customer service and help and support is or will be provided.
By registering to be a member of the where social media meets online customer service group, you consent to have your name and your email address be accessible by the official representative of the where social media meets online customer service group, and to be identified as a where social media meets online customer service group member in your profile and the LinkedIn search results. If you do not wish to give such consent, please do not register.
Not a user? You may have been sent a link that is only for our users. Joining LinkedIn takes just a moment.