VoltDelta OnDemand Solutions enables virtual contact centers, home agents, inbound and outbound voice recognition applications, and call plus agent screen recording. Customer Care organizations realize improved satisfaction with cost savings via:
- Patent-pending CrystalWAVE IVR improves accuracy & minimizes tuning,
- Automation to agent “heads-up” to reduce repeated detail
- Distribute agents without physical boundaries
- Call recording spanning all transfers
- Robust hosting demonstrating remarkable reliability
VoltDelta Service Provider Solutions delivers Operator Services with Virtual Contact Center& Voice Self-service for service providers. VoltDelta is the leading provider of Directory Assistance in North America.
VoltDelta Resources LLC is part of the Volt Information Sciences international group of Talent, Technology and Consulting organizations. VoltDelta Resources 5 business units:
- VoltDelta OnDemand – SaaS-based Virtual Contact Center and Voice Self-service
- VoltDelta Service Provider Solutions – Leading Directory Assistance provider. Also offers Virtual Contact Center and IVR for Service Providers.
- LSSIDATA – Delivers contact information for Direct Marketing, Risk Management, Location-based Services, Contact Centers, Telematics, and many more.
- VoltDelta International - Serves Customer Care and Service Providers outside of North America.
- Maintech –Delivers single-source IT Infrastructure Support Services (ISS) to enterprises.
