Virtela Technology Services Incorporated is the world's largest independent managed network, security and cloud services company. Virtela offers managed networks, security, application acceleration, mobile device management and proactive infrastructure management - to midmarket and Fortune 500 customers. With a unique business model that's carrier-, vendor-, and technology-independent as well as partnerships with 500+ carriers to deliver services in 190+ countries, Virtela offers unmatched flexibility to provide tailor-made solutions for each customer.
The company is known for providing exceptional customer support. Customers can rely on a dedicated account team, customer engineer, project manager and billing specialist. Virtela diagnoses more than 95% of issues before they can impact network health using VirtelaPredict, opens 99% of trouble tickets proactively, resolves 99% of issues at first call and boasts a 12-second average speed-to-answer time.
Virtela built and manages an overlay multi-carrier backbone with intelligent routing and switching in 50 Local Cloud Centers (LCCs) around the world. It uses best path routing to deliver highly reliable services across best-of-breed carrier networks. This backbone supports Virtela Enterprise Services Cloud (ESC), the world's first open cloud platform optimized for enterprise networking, security and mobility. The cloud services eliminate expensive and hard to manage single device-per-service solutions at customer premises.
Specialties
Global managed network, Customer support, Security, Application acceleration, Mobile device management, Global partnerships, IT infrastructure management, Solutions integration, Remote access, Multi-carrier network, Cloud services, Open cloud platform
New hires at Virtela Technology Services Incorporated
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Staffing Solutions Manager
Came from...
Executive Recruiters, Department of Defense Director
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Account Manager
Came from...
Level 3 Communications, Sr. Account Manager, Strategic Accounts
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Virtela Technology Services Incorporated Activity on LinkedIn
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Virtela Technology Services Incorporated has a new Project Manager
Jamie Redmond is now Project Manager, was Project Manager and Service Coordinator at Cbeyond
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Virtela Technology Services Incorporated has a new Sales Engineer
Adam Brenner is now Sales Engineer, was Sales Engineer at Highwinds Network Group
