VANAD

VANAD Group is a leading specialist in the field of customer interaction management. With our innovative VANAD Platform, we help our clients on a strategic, tactical, and operational level to optimize the interaction between their customers and users. We use a sourcingmix of outsourcing, managed insourcing and Work from Home, these can be taken care of separately or combined. Founded in 2005, our company is headed by Arthur Nederlof and Arnoud Munneke and operates mainly from our campus in Rotterdam. Here we benefit from the synergy with the sister companies. We have over 750 employees who work for VANAD Group using our completely virtual VANAD Platform. Our employees work from over a hundred (work from home) locations throughout the Netherlands and numerous locations in Europe. Apart from our superior technology, we distinguish ourselves with our unique corporate culture, which is reflected in our “Jij bent Fantastisch!” (You are Amazing) philosophy and our FORWARD formula. More information is available at www.vanadgroup.com.

Specialties

customer services, customer interaction management, work from home, call center outsourcing, call center technology, call center consultancy