User Centric, Inc

User Centric, Inc Activity on LinkedIn

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  User Centric, Inc We hope you enjoyed yesterday's webinar about improving the UX for call center agents. Couldn't make it? The presentation and slides are now available for you to view and/or download online.

  For Better Agent Experience in Contact Centers, Press 1 Now usercentric.com

  Designing the agent desktop for effectiveness, efficiency, and satisfaction. Join us for a fast-paced and illustrated tour of user interface solutions for common user experience challenges in call center agent desktop software.

  7 hours ago
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  User Centric, Inc

  User Centric Associate Director Aga Bojko to Keynote EyeTrackUX,... usercentric.com

  User Centric Associate Director Aga Bojko will keynote at EyeTrackUX, an eye tracking conference on user experience, on June 4, 2012 in Las Vegas.

  2 days ago
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  User Centric, Inc

  For a Better Agent Experience in Contact Centers, Press 1 Now usercentric.com

  For contact center executives who want to understand the impact of their agents’ experiences, User Centric is hosting a May 30 call center user experience webinar, titled “For a Better Agent Experience in Contact Centers, Press...

  2 days ago
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  User Centric, Inc

  We Believe Experiences Matter ™: User Centric Captures the Essence... usercentric.com

  We approach every client question with the core belief that every customer touch point effects the user experience and every experience along the customer journey can be measured and improved.

  6 days ago
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  User Centric, Inc

  UXalliance Expands Global User Experience Network to India and Turkey usercentric.com

  The UXalliance is proud to announce the addition of two members, PeepalDesign (India) and UTRLab (Turkey).

  6 days ago
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  User Centric, Inc Looking to improve your call center customers' experiences? Sign up for the next in our free webinar series.

  "For a Better Agent Experience in Contact Centers, Press 1 Now" globenewswire.com

  CHICAGO, May 24, 2012 (GLOBE NEWSWIRE) -- Contact centers are the lifeblood of many companies. The best contact center agents can turn an angry customer into a passionate fan, but the worst can turn even a loyal customer into a...

  7 days ago
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  User Centric, Inc

  Managing Director Robert Schumacher to Present at EHR Usability... usercentric.com

  A leading expert in EHR usability and design, Schumacher’s presentation, Common Industry Format: What It Is, What It Isn’t, and Why It’s Useful, highlights how usability testing results should be reported for clarity.

  10 days ago
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  User Centric, Inc

  

  Service Design: The Evolution of User Experience usercentric.com

  What UX professionals bring to the table is in measuring the points of contact between the organization and a customer. This measurement leads to an opportunity to improve those measures by (re-)designing how to create a...

  14 days ago
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  User Centric, Inc Tight budget? Find out how to conduct research and usability testing WITHOUT breaking the bank from UC Managing Director Gavin Lew.

  

  Improving UX on the Cheap business.itbusinessnet.com

  Perfecting your apps UX can be a costly endeavor. But adequate planning and tightly focused study groups can keep costs under control while ensuring the finished product is of high quality.

  16 days ago
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  User Centric, Inc

  Making Strides: User Centric Staff Running and Walking to Support... usercentric.com

  User Centric, Inc. staff members will be participating in the American Brain Tumor Association’s (ABTA) Breakthrough for Brain Tumors 5K Run/Walk on Saturday, May 12, 2012 at Montrose Harbor in Chicago, Illinois.

  20 days ago

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