Primas is a contact center solutions and professional services company designing and implementing multi-platform data integrations and solutions for over 15 years. Our expertise leverages your existing legacy infrastructure and assists with new or migratory planning with a strong focus on CTI, IVR and speech application development.
Why Primas?
Primas has the team, experience and products to empower your contact center. First and foremost, we aim to partner with you, keeping in mind, the fact that contact center technology is ultimately a means to an end - ensuring the continued growth and success of your business through satisfied customers and an efficient operation.
Here are four (of the many) benefits to working with us:
Independent. Primas provides independent, vendor-neutral consulting services from experts in the Contact Center field. We select products to meet your needs and budget, not someone else's quarterly sales goals.
Customer-designed products. Primas also offers its own, customer-designed analytical products, such as LinkScope and Post Call Survey that are developed to meet the unique needs of contact centers.
Affordable. Our service fees and products give you maximum ROI. In many cases, Primas is 25% less than other system integrators and manufactures.
Efficient. Primas can react much quicker than many larger companies. Your issues will be resolved with much less hassle and process than you'll get from other companies.
Contact us to learn more:
info@primas.net
888-477-4627
Specialties
CTI, IVR, Application Development, Call Center, Telephony, Help Desk, Customer Service
