For over 23 years, The Chapman Group has been optimizing strategic account management program performance by institutionalizing strategic account management best practices, processes, methodologies, measurements and metrics. The Chapman Group’s metric-based SAM approach integrates the art with the science of strategic account management, and enables our clients to grow accounts by becoming more knowledgeable, efficient, and effective. Many of our clients, national and global – Fortune 1000 and mid-tier, think of The Chapman Group as not only a solution provider, but as a thought leader, a business partner, and their go to resource for strategic account management expertise and guidance. Most, if not all of our clients, have found considerable value in continuing their relationship with us, long after initial goals have been accomplished.
Our Mission
To over deliver Commitment, Value, ROI, and Success to each client on each and every client engagement.
Our Values
The Chapman Group believes that the values of our business will mirror the values of our people; which is why The Chapman Group only employs experts and resources (to be on your team) who have a strong value system based on – Team, Commitment, Respect, Humility, Service, Family, Community, and FUN!
Our Motto
Our Client’s Business Success…is Our Business Success.
Specialties
Strategic Account Management, Sales Executive Coaching/Consulting, Sales Metrics, Customer Experience Measurment
The Chapman Group Company Blog
- May 22, 2012
- May 12, 2012
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Strategic Account Management (SAM) Program - Great Program by Choice!
May 8, 2012 -
Notes from SAMA | Creating Supplier Relevancy - Quantitative Economic Value Analysis
May 8, 2012
The Chapman Group Activity on LinkedIn
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The Chapman Group added a new product: SMARTS™ | Strategic Mega Account Resource Teams -
The Chapman Group added a new product: Loyalty PROfessional