TELUS International

TELUS International Activity on LinkedIn

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  TELUS International Are you attending the largest event in the call center industry? President Jeffrey Puritt is presenting The Role of Cultural Alignment in Delivering World-Class Customer Service at 2:45 p.m. on Wed, June 6, with partner Zynga, the largest social gaming company in the world. Email us to receive a TELUS discount on conference registration – information@telusinternational.com

  

  Day 3: Main Conference: Wednesday, June 6th 2012 callcenterweek.com

  Keynote from global media/entertainment company with largest reach of any radio or television outlet in America and 237 million monthly U.S. listeners! Clear Channel Communications, Inc. (OTCBB:CCMO) is a global media and...

  3 days ago
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  TELUS International How can call centers make a difference around the world? TELUS International President, Jeffrey Puritt, explains to Sustainable Industries magazine.

  Calling the new middle class sustainableindustries.com

  Environmental responsibility is an important part of any good business – and contact centers, many located in countries with emerging economies, can have a tremendous impact on creating new generations of environmentally and...

  9 days ago
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  TELUS International is hiring: Sales Executives / VP's Business Development - Contact Center Outsourced Solutions (US or Can) in Las Vegas and US and Cdn cities

  10 days ago
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  TELUS International A new 3-part webinar series on how consumers want to interact with organizations is now available from TELUS and Fifth Quadrant. Improving your customer experience requires the incorporation of new forms of customer interactions into your business strategies and processes. Join Dr. Catriona Wallace, Fifth Quadrant Research and TELUS for 1 webinar or all 3! Starts May 10.

  Register to Attend the Consumer Empowered Economy Webinar Series demand.telus.com

  The Cost of Business As Usual Webinar Thursday, May 10th, 2012 at 10 AM PT/11 AM MT/ 1 PM ET As found in a recent Fifth Quadrant study of 1,000 North American consumers, customers’ preferences are rapidly changing and your...

  18 days ago
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  TELUS International Clear Action’s Lynn Hunsaker speaks to TELUS SVP of Customers First Culture, Carol Borghesi. Carol shares how TELUS engaged hundreds of executives in understanding their role in supporting front-line professionals in putting customers first; why everyone means everyone; and how TELUS and TELUS International are making customer experience a team sport. Recording available at: http://tinyurl.com/talkshow-customerexperience .

  TalkShoe Community Call talkshoe.com

  22 days ago
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  TELUS International Doing good is good for business, however the exact return on investment for CSR programs remains hard to measure. Our President Jeffrey Puritt examines the ROI of CSR in this article published in the Environmental Leader.

  

  Environmental Leader environmentalleader.com

  Corporate social responsibility (CSR) is becoming more of a strategic advantage as organizations look to align themselves with partners that embrace good corporate citizenship.

  28 days ago
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  TELUS International Al Rose, Vice-President of Retail and Internet Properties, TELUS International, explores how companies can develop a social care program. He shares his thoughts with Contact Center World.

  

  The Global Association for Contact Center Best Practices & Networking contactcenterworld.com

  ContactCenterWorld.com is the leading global support organization and association for the contact center industry around the world.

  1 month ago
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  TELUS International Walter Van Norden, Marketing Director, TELUS International, questions whether customers are driving contact centers towards social care? His views are aired on The Social Customer blog.

  Are Customers Driving Contact Centers Towards Social Care? thesocialcustomer.com

  Due to the increasing importance of social media platforms, there is a growing pressure on contact centers to develop customer care programs around these channels. The emerging field of social care is being handled differently...

  1 month ago
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  TELUS International is hiring: HR Roles: HR Generalist, HR Administrator and Recruiting Manager in Las Vegas

  1 month ago
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  TELUS International is hiring: HR Roles: HR Generalist, HR Administrator and Recruiting Manager in Las Vegas

  1 month ago

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