TeleSight is a survey solutions provider supporting customer satisfaction, process improvement, and other research efforts. Our solutions cover a wide range:
-Customer Satisfaction and Loyalty Measurement
-Operational Support
-Performance Measurement
-Compliance Verification
-Process Improvement
-Customer Service Representative (CSR) Monitoring
-Market Research
Our cutting-edge Phone interviewer, Web, Interactive Voice Response (IVR) and Hybrid Hytouch℠ surveying technologies deliver the highest quality results. TeleSight's specialized systems and processes result in budget friendly cost efficiencies. Custom, comprehensive reporting options provide invaluable insight to fuel process management, pay-for-performance, training priorities and more for 11 of the Fortune 100 companies and many others -- big and small.
Specialties
Customer Satisfaction, Market Research, Research Reporting and Analytics
