SysAid Technologies, formerly Ilient, is a leading developer and provider of IT management software solutions for the internal Help Desk and external Customer Service desk.
SysAid was founded in 2002 by Israel Lifshitz, with a vision to provide simple, cutting-edge, and cost-effective software tools for service excellence. SysAid continually strives to simplify the dynamic challenges that service professionals face daily, by offering uncompromising performance and the latest in state-of-the-art software technology.
Its premium software suite of IT management tools is currently deployed in over 100,000 organizations and multiple industries across the globe. Service professionals in Fortune 500 companies and small to medium businesses alike continue to realize record service gains with SysAid's unique range of service desk solutions.
SysAid continually paves the way with unrivalled standards of service excellence to deliver first-rate technical support and assistance to its valued customers.
Keeping up with the times does not have to mean more complex or costly solutions. That's why simplicity and cost-effectiveness are at the core of the entire SysAid experience and are fast becoming synonymous with the SysAid trademark.
Specialties
IT Help Desk, External Customer Service Desk, Asset Management, ITIL, SLA /SLM, IT Benchmark, Mobile Device Management
