Surveylab Limited

Surveylab Limited is a UK based online survey company specialising in customer and employee satisfaction survey research.

Formed in 2003, we have fielded customised online surveys for clients across many industries - from banking and charities to universities and website communities - providing

- Customer feedback / satisfaction surveys
- Ongoing customer satisfaction "tracking" survey programmes
- Workplace / Employee engagement studies
- Market research surveys
- Bespoke research, e.g. data-collection/management

Our services are very flexible - for some clients we provide the survey programming and hosting only (very popular with other research agencies), for others we provide consultancy support for the whole project lifecycle.

Specialties

Customer Satisfaction/Feedback Surveys, Employee Surveys, Customised online survey design, programming & reporting

Surveylab Limited Company Blog

And then we were 9!
May 5, 2012
10 Tips to increase your survey's response rate
Apr 28, 2012

Surveylab Limited Activity on LinkedIn

Surveylab Limited Article in the Observer today is a fine example of how to summarise/qualify a survey's findings: Doctors.net.uk, a professional networking site, found that 593 (54%) of the 1,096 doctors who took part in the self-selecting survey answered yes when asked: "Should the NHS be allowed to refuse non-emergency treatments to patients unless they lose weight or stop smoking?" http://www.guardian.co.uk/society/2012/apr/28/doctors-treatment-denial-smokers-obese
1 month ago
Surveylab Limited New post on our blog today: 10 Tips to increase your survey’s response rate looking at the email side of surveys: http://www.surveylab.co.uk/2012/04/10-tips-to-increase-your-surveys-response-rate/ - do you have any other tips?

10 Tips to increase your survey’s response rate surveylab.co.uk

Personalise the Survey Invitation Emails are more likely to be opened and read if the message starts with greeting your customer/employee/recipient by name. There are academic studies that prove this, and email hosts (like...
1 month ago

Type: Privately Held
Company Size: 1-10 employees
Website: http://www.surveylab.co.uk/
Industry: Market Research
Founded: 2003

Headquarters

Camelia House Epsom Road Epsom, Surrey KT16 1LB United Kingdom

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