ServiceFrame is a private company headquartered in Dublin. Established in 2008. ServiceFrame is the governance solution of choice for managed services providers in the Telecoms sector, delivering customer impact, financial leverage and business growth. The ServiceFrame SaaS platform captures all relevant information, applies rich analytics to reveal meaning and impact, and distributes those results to the organization.
ServiceFrame delivers high capability governance, sophisticated metrics and business value. Key reference clients include Ericsson, Colt Telecom, Unisys RSA, Warner Music and more.
Specialties
Telco Managed Services, Quality of Service, Quality of Experience, Quality of Business Performance measures, High Capability Governance in managed Services
