ServiceCentral Technologies

ServiceCentral Technologies, Inc. provides web-based reverse logistics, service and repair management software solutions that enable companies to transform the after-sales service of product into a profit stream. ServiceCentral software is highly configurable and used to streamline workflows to track product returns, warranty, service, repairs & parts through the entire post-sales service chain. The product suite is modular in nature and implemented anywhere service and repair activities occur including repair depots, retail stores, service counters, authorized service centers, call centers, and online channels. Hosted and in-house installation options are scaled to serve businesses of all sizes.

Established in 1991, ServiceCentral has spent the past 18 years acquiring deep, practical knowledge of the unique requirements and challenges facing service organizations in Telecom, Cellular/Wireless, Cable/MSO and Consumer Electronics Industries. ServiceCentral is a private company headquartered in Atlanta, Georgia, USA, with distributors in Europe, Latin America and Asia Pacific.

Specialties

Service Management Software, Repair Management Software, Reverse Logistics Software, Service Center Software, Repair Center Software