Service Management Art (SMArt) is an IT Management Consulting firm, focused primarily on IT Governance and IT Service Management. We provide consulting guidance and corporate education services that assist our customers to manage, optimize and report on their IT and Business Services. We achieve this by providing our customers with Recognizable Value for Investment (RVI) through a broad spectrum of guidance and improvement options. SMArt uses pre-defined guides and templates that we tailor to our customers' specific requirements. Depending on your requirements we offer services ranging from Consulting (assessments, process development, coaching, mentoring and project support) through to IT Management Education (ITIL, CobiT, ISO/IEC 20000, ISO/IEC 27002, TOGAF). Additionally, we provide a full range of IT Management books through our bookstore.
Specialties
IT Service Management, ITIL, Cobit, ISO/IEC 20000, Management of Change
