Ruby is the bright and cheerful team of virtual receptionists trained to make a difference in your day.
From our studio in Portland, Oregon, we handle your calls with care—using your custom greeting and screening or announcing your calls. At Ruby, there are no canned speeches or conversations. We deliver the perfect mix of friendliness, charm, can-do attitude and professionalism. Best of all, your callers will think we work in your office.
Harkening back to an era when every call to an office was answered by a friendly receptionist, Ruby Receptionists provides personalized live, virtual receptionist service to small businesses and professionals throughout North America. Ruby leverages proprietary technology and its people live four Core Values – “Foster Happiness,” “Practice WOWism,” “Create Community,” and “Innovate” – to deliver its unique vision of customer service. Founded by Jill Nelson in 2003, Ruby Receptionists was named one of the "100 Best Companies to Work for in Oregon” in 2010, 2011, and 2012 (Source: Oregon Business) and has ranked as one of Oregon's fastest growing companies for four consecutive years (Source: Portland Business Journal).
Specialties
Virtual Reception Service, Live Virtual Receptionists, Offsite Receptionists, Remote Receptionists, Virtual Receptionist Service, Phone Answering
Ruby Receptionists Activity on LinkedIn
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Ruby Receptionists Virtual receptionist Jenny B. shares her best phone answering tip: a big ol' grin!
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Ruby Receptionists Ruby Founder Jill Nelson explains why having the right infrastructure can set you up for WOW-worthy service! http://bit.ly/xAbrHl
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Ruby Receptionists This presentation by Dr. Robert Biswas-Diener (aka "Indiana Jones of Positive Psychology") on courage at work is a must-see! And keep an eye peeled for a case study on Ruby President Jill Nelson at the 23:00 mark!
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Ruby Receptionists This month's WOW story is one of our all-time faves! Congrats, Kendra, for making this brand new client's day! http://bit.ly/vZoymz
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Ruby Receptionists Behind the Scenes at Ruby: How we make great impressions with pronunciation guides and more!
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Ruby Receptionists We love these tips on staying optimistic! We'd add smiling to the list, too; it works wonders!
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Ruby Receptionists Is your cell number playing double duty as your business line and personal phone? 5 ways to separate them without changing your number:
