Since 1992, Rockbridge Associates, Inc. has offered results-oriented market research and consulting to Fortune 500 services and technology companies, associations and government. Rockbridge is recognized for its exceptional client service and action-oriented solutions for measuring customer loyalty, designing products, developing a brand strategy, and improving website usability. Rockbridge is a member of the University of Maryland Center for Excellence in Service, and conducts an annual tracking study on technology trends, the National Technology Readiness Survey. Rockbridge is based in the Virginia suburbs of Washington, DC and is a member of CASRO.
Specialties
customer satisfaction, customer segmentation, conjoint, choice, usability, brand research
