Rapide Communication Ltd > Products & Services > Rapide Team Call & Listen

Rapide Team Call & Listen is a fast and effective way of reaching your customers and employees with longer and more detailed messages. Through the service you can record verbal announcements and briefings, or communicate urgent updates and information. Your recording will then be available live, immediately. Team Call & Listen allows you to record more information than would fit into a standard voice or text message. The enhanced service even allows more than one person to speak and gives the listener the option of selecting which part of the message they want to listen to.

Your customers and colleagues can dial-in and hear your message straight away, finding out important information quickly and cost effectively. They can listen to the message as many times as they need to make sure that they pick up the crucial details. You can even use the service to gather comments and feedback by asking the caller for their thoughts at the end of your message! Listeners can answer questions by simply pressing numbers on their keypad, or choose to leave their own free-form verbal feedback.

A vital component of many clients’ crisis management and communications plans, the service has also supported sales and marketing campaigns, including hosting some surprising celebrity voices. Some of the UK’s biggest brands have been promoted via this service.

The Team Call & Listen service is backed up by the Rapide Personal Assistant team who, as always, are on call to support you with every aspect of the service and to help you manage your communications. Bespoke reporting is available to provide you with statistics about who dialled in, how long they listened and to whom.