Companies > ProServ

ProServ is a leading Enterprise Business Process Management (EBPM) professional services & solutions provider in the MENA region, with demonstrable expertise in:

• Business Process Transformation Management (BPTM)
• Policies & Procedures documentation, analysis, and optimization
• Enterprise risk management, corporate governance, and compliance
• Information Technology Service & Asset Management (ITS/AM)
• Information Technology Infrastructure Library (ITIL)

Our partnership with leading business excellence solutions’ providers assists us in providing complete comprehensive services to our clients.

iGrafx®
iGrafx is a recognized leader in delivering Enterprise Business Process Analysis solutions. We help organizations model, improve and manage processes and technologies that support, simplify, and automate their operations. Through targeted deployment of its components, iGrafx helps organizations deliver process excellence in a controlled, centralized and collaborative manner across functional boundaries, geographies and levels of maturity.

easyvista®
Easy Vista is a codeless enterprise IT service management solution that covers all aspects of IT management in one integrated and modular, 100% Web, 100% ITIL v3 solution, 15 Pink Elephant Certified Processes.

IT Process Maps®
The ITIL Process Map V3 is a complete reference process model compatible with the new ITIL Version 3, designed to serve as a guideline and starting point for your ITIL and ISO 20000 initiatives.

Specialties

BPM, BPA, GMP, Enterprise Architecture, Risk and Compliance Management, eQMS, Six Sigma, Lean Manufacturing and Services Sectors, Supply Chain Management, KPIs, Corporate Performance Management, Basel II, ISO9001, ITSM, ITIL, Training