Established in Australasia in 1987, ProActive has a comprehensive suite of services that includes integrating all IT Governance that underpins the IT Service lifecycle. In 1995, ProActive introduced the ITIL best practice guidance to Australia and New Zealand, and has provided thought leadership in Service Management ever since.
ProActive are Australia and New Zealand's longest Service Management education provider, and have trained in excess of 35,000 students.
In addition to our extensive consultancy services and web based capability assessment/survey tools, ProActive is:
- an ISEB accredited training organisation for ITIL® training,
- an accredited provider of COBIT® training, as issued by ISACA,
- an accredited provider of Knowledge Centered Support (KCSSM) training,
- the sole provider of IT-SVMTM training and consultancy services in Australasia,
- a SFIA accredited partner, and
- the sole reseller of SFIAplusTM in the region.
ITIL® is a registered Trade Mark of the Office of Government Commerce in the UK and other countries. IT-SVMTM is a trademark of ITSM Research Group, LCC. KCSSM is a servicemark of the Consortium for Service InnovationSM. SFIATM is a registered trademark of the SFIA Foundation.
Specialties
Education and Training, Service Management, Knowledge Centered Support, SFIA and SFIAplus, IT Service Value Management, Assessments, IT Governance, Strategic Planning, Problem Management Workshops, Customer Quality of Experience, Governance Assessment Portal, ITIL
