The Ontario Tourism Education Corporation (OTEC) helps organizations and destinations develop their people resources, improve performance and achieve their goals for business success.
Our exceptional customer service excellence training workshops, engaging front line and management training solutions, human resource tools and industry-specific emerit occupational certification programs are designed for the tourism and hospitality industry as well as the healthcare, retail, transportation, education and a host of other hospitality oriented service sectors.
Improve your business’ ability to attract, retain and develop high performing teams. Let OTEC’s team of experts help identify skill gaps, set goals and develop customized training and H.R solutions that will enable your organization to exceed customer expectations and improve business results.
Specialties
Customer Service Training, Tourism, Hospitality and Service Industry Training & HR Solutions, Train the Trainer Programs, Customized and Web-Based Learning, Pre-employment Training Programs, Workforce Development
