OneCommand

OneCommand is a leading provider of integrated and automated, preference-based, multi-channel communications designed to streamline workflow, reduce marketing expense and generate superior customer response. Focusing on the delivery of the right message, at the right time, and through the right channel, OneCommand has rapidly expanded its market penetration by helping our clients realize significant improvements in loyalty and retention, frequency of visit and overall profitability.

In 2010 the Company delivered millions of personalized communications on behalf of our dealer clients — nearly doubling communication volume during some of the most challenging market conditions.

OneCommand’s proven, web-based Relationship Performance Marketing Solutions enable customers to leverage the power of their voice through a multitude of channels, including voice messaging, mobile messaging, e-mail marketing, live call center services, direct mail and a variety of other two-way communication streams.

By providing a seamless solution for communication from shop to buy to service and repurchase, OneCommand offers the opportunity to coordinate a unified message to customers. This approach, paired with custom automation of timely, relevant and consistent communications, has led to significant reductions in marketing expense and even greater improvements in the customer experience.

Specialties

Relationship Performance Marketing, Service Reminder Mail, Service Retention Marketing, Integrated Direct Marketing Campaigns