Mirifice provides real-time, end-to-end monitoring solutions for television network operators in Cable, Satellite and IPTV. Mirifice improves Quality of Service (QoS), Quality of Experience (QoE), quality and reliability of set top boxes (STBs) and IDTVs and the services consumed through them.
Our customers include BT in the UK, Austar in Australia, Telenor in Norway, Comstar in Russia, MTA in the US and many other Tier 1 and 2 DTV operators.
Our proven products improve the quality of service (QoS) to and reduce the cost of ownership of subscribers and reduce the time to market for new products.
Since 2004 Mirifice has worked with the largest and most innovative digital TV operators and telcos delivering on their requirements and giving competitive advantage to their strategies, ultimately increasing average revenue per user.
Core products:
MiriMON gives operators a real-time view of the customer's experience of their service by alerting the operator to service delivery issues and provides root-cause analysis to support fault resolution.
MiriMON is an agent based real-time monitoring solution that delivers service assurance, customer care and consumer insight for broadcast networks. MiriMON enables swift fault diagnosis to reduce calls to the call centre, truck rolls and STB swaps.
MiriATE reduces the time to market for new CPE products and EPGs. STB manufacturers use MiriATE to improve the services delivered to consumers via the STB.
Specialties
End to End Real-time Network Monitoring, Set Top Box (STB) monitoring, Terrestrial, Cable, Satelite and IPTV, Automated Testing and Reporting, Quality of Service (QoS), Quality of Experience (QoE), Call-centre call reduction, Time to market reductions
