Marval is committed to the ongoing development of integrated IT Service Management (ITSM) software, consultancy and education. It is a single-source supplier for all ITSM needs, designed to improve service quality, productivity, customer satisfaction and reduce costs.
MSM - an ITIL and ISO/IEC 20000 compatible, integrated software solution ensures a reliable IT and service infrastructure, increased productivity and adaptability in service provision. It has been implemented by organisations across many diverse sectors worldwide and is used by internal and external support and providers of outsourced and managed services.
MSM is certified under the PinkVERIFY toolsets for compatibility against the maximum 15 ITIL processes and is endorsed by the APM Group as ITIL process compliant at Gold and Silver level
Marval is a major practitioner, innovator, thought leader and contributor to Best Practice and standards in ITSM and is co-author of ITIL and ISO/IEC 20000. It has been helping customers deliver service excellence since 1989 and understands what it takes to become a world-class service team.
Marval is an ISO/IEC 20000 registered company supporting internal and external customers to international standards.
Specialties
IT Service Management Solutions Provider, IT Service Management Training, IT Service Management Consultancy, ITIL and ISO/IEC 20000 Training & Consultancy
