ISOdx equips IT service and support businesses to provide better and faster customer support than ever before. Using ISOdx remote service software, you can evaluate and fix problems before they impact your customers and provide a reliable, consistent and accurate reference source for problem, documentation, audits, staff training and more.
Using ISOdx, you can solve your customers' problems up to 92 percent faster and watch your customer satisfaction rates soar as you rapidly and proactively solve their system glitches. Time to value is unparalleled with ISOdx. Installed and productive in less than a day, ISOdx implementations have the advantage of causing zero stress to technology environments in the installation process.
Specialties
Reduces time spent in solving Customer Support Problems by up to 92%., Rapidly determine root cause of technology support problems, Drastically increases customer satisfaction
ISOdx Company Blog
- May 24, 2012
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An Ounce of Prevention is Worth a Pound of Cure - ISOdx Prez
Apr 27, 2012
