Call center software is what other vendors offer. With the unified IP business communications offering from Interactive Intelligence, your business gets complete solutions. A complete contact center platform for multichannel interactions, offered with a choice of deployment models – as a cloud-based service, on-premise, or a managed service where we do it all. IP telephony that extends scalable, application-rich IP PBX and messaging functionality throughout the enterprise. Business process automation to automate multi-step people-centric processes, and document management solutions to handle even the most extensive information volumes. Our industry solutions are complete and tailored with expertise in accounts receivable management, financial institutions, government agencies, the insurance industry, and outsourcers.
For your contact center, your enterprise and your remote and mobile workforce, our SIP-based all-in-one IP platform unifies communications as well as your business. It provides an alternative to the complexity of hardware-centric, multipoint systems. With a single integrated platform, you get ACD and multichannel queuing, IP PBX capability, screen and call recording, predictive dialing, voice mail and unified messaging, business process automation, document management, interactive voice response (IVR), speech recognition, workforce management, voice over IP (VoIP), and eServices. One very innovative platform. One vendor.
Specialties
ACD, IP PBX, WFM, Call Recording, Business Process Automation, Unified Messaging, Unified communications., SIP, Outbound Dialer, IVR
New hires at Interactive Intelligence
Interactive Intelligence Company Blog
- May 22, 2012
- May 7, 2012
- Apr 27, 2012
Interactive Intelligence Activity on LinkedIn
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Interactive Intelligence has a new Intern
Jackson Reed is now Intern
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Interactive Intelligence has a new Automation Developer
Ross Barbish is now Automation Developer
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Interactive Intelligence employee update:
Beth Hohman is now Regional Account Manager, Sales, title was previously Marketing, Lead Generation at Interactive Intelligence
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Interactive Intelligence has a new Recruiting Intern
Maggie Carter is now Recruiting Intern
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Interactive Intelligence has a new Finance Intern
James Gaylor is now Finance Intern
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Interactive Intelligence has a new Software Engineer Intern
Basil George is now Software Engineer Intern
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Interactive Intelligence has a new Associate Software Engineer
William Hartzell-Baird is now Associate Software Engineer
