Founded in 1984, Innotrac is a best-of-breed commerce provider integrating digital technology, fulfillment, and contact center solutions. With a focus on direct-to-consumer, our clients include some of the biggest global retail and consumer names, including Internet Retailer Top 25 brands such as Target and J.C. Penney. Our services include:
* Product and order fulfillment from our integrated network of fulfillment centers
* Contact Center services designed to support all time zones
* Investments in technology that ensure seamless integration with our clients’ internal systems
* Returns Management programs customized to minimize the impact of returns on profitability
Partnering with Innotrac allows brands to support new initiatives without the expense and time delay associated with building an organization and infrastructure from the ground up. We understand the value of your brand and your customers, and we treat your customers as if they were our own. Innotrac has been the brand behind the brands for nearly 30 years.
Specialties
Fulfillment, eCommerce, Contact Centers, Warehouse Management, Order Management, Order Processing, Reverse Logistics, Supply Chain Management, Continuity Programs
New hires at Innotrac
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Accounts Payable/Receivable Specialist
Came from...
Pilot HSA, LLC, Administrative Assistant
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Innotrac Activity on LinkedIn
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Innotrac Take a look at our latest white paper, detailing what health & beauty merchants are doing to differentiate themselves from the pack.
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Innotrac has a new Operations Manager
Carole Tate is now Operations Manager
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Innotrac Check out our own Yolanda Kokayi's guest article, "Are You Delivering A Great Customer Experience." Includes a nice checklist of requirements for a successful fulfillment relationship.
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Innotrac has a new Accounts Payable/Receivable Specialist
Erin Manning is now Accounts Payable/Receivable Specialist
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Innotrac Findings from our recent SmartHub release summary featured today at Internet Retailer.
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Innotrac PRESS RELEASE:
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Innotrac CASE STUDY: Find out how Innotrac helped The North Face reduce returns processing from 72 to 24 hours.
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Innotrac We're very excited to announce the launch of our new website, enabling us to better communicate with the direct-to-consumer industry we're proud to be a part of. We look forward to a terrific 2012!
