innoPath delivers on the promise of over-the-air technology to drive superior care experiences for mobile service providers and their subscribers. Using innoPath’s products, mobile operators and device manufacturers update, diagnose, and fix devices over-the-air. The benefits of using innoPath technology include avoided device recalls and returns, reduced incidence of support calls, improved first call resolution, and increased subscriber satisfaction. innoPath’s customer list includes Verizon, KDDI, China Telecom, Tata DoCoMo, LG, Nokia, and Samsung, among others. For more information, visit www.innopath.com.
Specialties
Mobile device management, MDM, Over The Air updates, FOTA, firmware over the air, mobile customer care, mobile customer care
