innoPath delivers on the promise of over-the-air technology to drive superior care experiences for mobile service providers and their subscribers. Using innoPath’s products, mobile operators and device manufacturers update, diagnose, and fix devices over-the-air. The benefits of using innoPath technology include avoided device recalls and returns, reduced incidence of support calls, improved first call resolution, and increased subscriber satisfaction. innoPath’s customer list includes Verizon, KDDI, China Telecom, Tata DoCoMo, LG, Nokia, and Samsung, among others. For more information, visit www.innopath.com.
Specialties
Mobile device management, MDM, Over The Air updates, FOTA, firmware over the air, mobile customer care, mobile customer care
InnoPath Software Activity on LinkedIn
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InnoPath Software We have launched our new mobile site! Check us out at innopath.com on your mobile device. -
InnoPath Software With CEM in Telecoms behind us, we're now on our way to Mobile World Congress in Barcelona, Spain. Come see us! -
InnoPath Software Telenor CEO: Smartphones have changed the business model http://www.mobileworldlive.com/videos/telenor-ceo-smartphones-have-changed-the-business-model/22166/ -
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InnoPath Software “Over the past five years, AT&T’s wireless data traffic has grown 20,000%" - AT&T Senior Executive VP John Donovan http://techcrunch.com/2012/02/14/atts-wireless-data-traffic-doubles-every-year-but-throttling-is-not-the-solution/ -
InnoPath Software Very excited about this even though we probably wont see it at Mobile World Conference 2012 http://www.bgr.com/2012/02/14/motorolas-first-intel-based-ice-cream-sandwich-phone-leaks-mwc-unveiling-unlikely/ -
InnoPath Software innoPath Announces the Integration of Its OTA Update Client Technology on Select Qualcomm Processors http://www.innopath.com/resources/innoPath_Qualcomm_PR_final.pdf -
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InnoPath Software Check us out on our way to Miami! -
InnoPath Software We're going to Miami for CEM in Telecoms. Presenting the 3 i’s of intelligent agent-driven customer care: Extending CRM to smart devices. Come visit us!


