Inforonics

Founded in 1962, Inforonics is an award-winning IT Service Management and technical support service provider of:

Basic and custom IT system and application monitoring that provides thousands of points of visibility into availability, capacity planning, & end-user experience.

IT Service Management - leveraging our custom monitoring solutions - that results in fewer outages, faster time to repair & strategies for next generation growth.

Branded, 24 x 7 customer & technical support providing 96+% customer satisfaction, industry-beating call metrics & intelligent email filtering.

For nearly 50 years, Inforonics has been helping its clients succeed by sharing thought leadership and delivering high-quality, US-based IT support services. We specialize in ITIL®-based IT service management including IT monitoring and management, branded, white-label customer and technical support, system and application performance optimization and an extensive array of educational and training services that drive value to business.

Specialties

Branded Technical Support Services, Incident Management, Managed Monitoring & Hosting, End User Experience Monitoring, ITIL V3 IT Service Management, Application Performance Management