iCore provides pragmatic IT Service Management and IT Governance consultancy aligned with many of the industry IT best practices including ITIL V3, COBIT, PRINCE2, Lean Six Sigma, SFIA, CMMI and ISO20000. Our consultants can undertake a full range of service improvement projects, covering Capability Assessments, Service Modelling, Interim Management Roles, Management of Change Programmes, Agile Service Management Models, Recruitment, and IT Governance Frameworks.
Specialties
IT Service Management, IT Governance, ITIL, ISO20000, COBIT, Programme Management, Project Management, MSP, PRINCE2, ISO27001, IT Service Management Recruitment
iCore Ltd Activity on LinkedIn
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iCore Ltd "Delivering on the service promise improves customer loyalty" - An iCore performance principle -
iCore Ltd "There is zero tolerance for poor service" - An iCore performance principle -
iCore Ltd "Establish systems to measure the value of services to customers" - An iCore performance principle -
iCore Ltd "Service ethic is practiced by everyone throughout the entire organisation"- An iCore performance principle -
iCore Ltd Another successful breakfast briefing ! This time on implementing IT Service Management in difficult times. The session discussed how adopting a pragmatic and practical approach and “operationalising” Service Management can deliver real business benefits. Check out the slides here! -
iCore Ltd “World-Class” organisations just do the Right things Right - Steve Ingall (Head of Consultancy) -
iCore Ltd Do you believe in Miracles? We're almost there! Just one day away from our breakfast briefing. -
iCore Ltd Implementing IT Service Management in difficult times? Join us for a very special breakfast briefing!
