The HTK Horizon software-as-a-service platform changes the way that businesses sell to and serve their prospects and customers.
Horizon’s industry leading CRM data segmentation capabilities and one-stop integration of email, social, SMS and voice comms enable the creation of more effective marketing campaigns, a higher adoption of customer self-service and greater customer satisfaction, with the ROI and cost benefits of a true SaaS solution.
Horizon is used by small businesses, government departments and large enterprises including BT, Specsavers, O2 UK and over half of UK Police forces.
Specialties
Multi-channel marketing, Customer service automation, Email marketing, Interactive voice response (IVR), Customer retention and loyalty