Help Scout enables teams to deliver personalized email customer service that scales beautifully for a growing business. Any team of two or more can collaborate in real-time, keep track of customer history automatically and stay on the same page.
What differentiates Help Scout from a typical help desk is the customer experience. They don’t have to create an account or manage “tickets” in a complex system. Communications look just like a normal email thread and maintain the all-important personal touch.
Specialties
Web applications, Email, Cloud, Help desk