Global Contact Services

Your Source for Outsource - GCS provides outsourced business services through integrated contact centers to delight your customer, sell more products and cost effectively handle back office functions.

*Customer Care and Service Centers
*Sales and Communication Services
*Back Office Processing
*Third Party Marketing Programs
*Political Calling

Global Contact Services (GCS) provides live agent interaction and BPO services for sales, support and customer service to fulfill most inbound and outbound communication needs. We can handle voice dialog, IVR, text, chat, mail and email correspondence.

GCS has experience with a wide range of activities and in many verticals. We have a specialty group focused on financial and insurance clients and employ full-time insurance agents in L&H and P&C. We are PCI compliant to handle credit card transactions. Our centers, both domestic and off-shore, provide an experienced array of tiered services and pricing options that can be customized to any client's program.

We are a BPO provider able to cost effectively manage just about any activity performed in a workstation environment, both voice and non-voice.

From customer acquisition to customer service, we help companies cost effectively grow their business and improve their image. GCS provides services to many of the major corporations throughout the United States. For information on how GCS can help your company, call 704.647.9621 ext. 1 or visit www.gcsagents.com.

Specialties

contact services, marketing, call, outbound, inbound, outsource services, chat, BPO, customer care, interaction services, customer service, fulfillment, insurance, lead generation, lead validation, political survey, IVR, GOTV, financial, affinity marketing