Dovetail Software

Dovetail Software is a worldwide leader in web-based customer support software and help desk products that enable organizations to provide effective support for both customers and employees. Dovetail is a privately held company, based in Austin, Texas.

Dovetail offers complete products with rich out-of-box functionality. Products are easy to implement, integrate, use, extend, and maintain. Dovetail leverages the most current web technology and architecture for reliability, scalability, and performance.

Founded in 1995 as First Choice Software, Dovetail built a company focusing on delivering vast feature and function enhancements, in a seamless replacement install, for the Amdocs Clarify customer. Dovetail's loyal customer base and Amdocs clarify owners continue to enhance, expand, and replace their Clarify products using Dovetail's extensive product offerings and support services.

Using Dovetail's knowledge from over 15 years of experience in customer service and support software and industry best practices, Dovetail has since broadened their product offerings.

Dovetail's modern, web-based customer support software and help desk products are helping companies of all sizes across a variety of industries to effectively manage customer and employee support.

Specialties

Customer Service and Support, Human Resources, Information Technology, Clarify