At Cross Country Home Services (CCHS), we’re not just the leading provider of home warranties, home service plans and homeowner emergency assistance programs – we’re also the people that are truly passionate about driving revenue and customer loyalty for our clients.
For more than 25 years, CCHS has provided a highly flexible, “out-of-the-box” platform for major national and regional clients in the financial services, utility, insurance, membership, appliance manufacturing and real estate industries.
The company is focused on operational excellence as a means of ensuring that its clients’ programs run smoothly and deliver results. Our highly successful programs, reaching tens-of-millions of homeowners each year, are managed by dedicated account teams and utilize sophisticated direct mail, bill insert, telemarketing and database marketing techniques.
The company’s comprehensive product suite – that includes home service plans, home maintenance, energy efficiency products, emergency home assistance, line protection and custom products – is designed to offer our clients both standardized and highly flexible home services solutions to meet their unique needs. Our live customer service staff is available 24-hours-a-day, 365-days-a-year and is dedicated to ensuring the highest level of support. Homeowner needs are quickly resolved through our existing national vendor network of over 40,000 pre-screened, highly qualified HVAC, electrical, plumbing and appliance service providers.
Based in Fort Lauderdale, Florida , CCHS is a member of the Cross Country Group, one of the largest privately-held providers of customer service programs in the United States.
Specialties
Home Warranty, Home services
