As a leader in customer management for over 30 years, Convergys is uniquely focused on helping companies find new ways to enhance the value of their customer relationships and deliver consistent customer experiences across all channels and geographies. Every day, our nearly 75,000 employees help our clients balance the demands of increasing revenue, improving customer satisfaction, and reducing overall cost using an optimal mix of agent, technology, and analytics solutions. Our actionable insight stems from handling billions of customer interactions annually for our clients. Visit www.convergys.com to learn more.
Specialties
Customer Mgmt, Speech Self-Service Applications, BPO, IVR, Agent Solutions, Speech Recognition, Technology Solutions, Analytics Solutions, Customer Experience, Speech Applications, Call Center, Contact Center, B2B Sales, Customer Service, Telesales Collections Mgmt
New hires at Convergys
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Administrative Assistant
Came from...
Presidential Communications Development and Strategic Planning Office, Office of the President
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Vice President
Came from...
Level 3 Communications, Vice President, Head of Financial Services Vertical
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Editor, Content Quality Assurance
Came from...
Penguin Group USA, Assistant Editor, Perigee Books
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Account Director - Virgin Media
Came from...
Ericsson, Account Director - Key Deal Architect
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Convergys Activity on LinkedIn
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Convergys has a new customer service representative
Ruth Haley is now customer service representative
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Convergys has a new Call center Agent
Mike Ayala is now Call center Agent
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Convergys has a new Recruiting Assistant
LaTeresa Coleman is now Recruiting Assistant
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Convergys has a new Administrative Assistant
Camille Belison is now Administrative Assistant
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Convergys has a new Sales & Service Representative II
Odalmis Moreno Peñaloza is now Sales & Service Representative II
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Convergys has a new Associate
shiva prasad is now Associate
