Welcome to Connetic Products and Services
Connetic is a full-service IT managed services provider. We offer unlimited support for a set fixed monthly fee based on the number of users on your network. We operate a full-stack 4-tier support service, with help desk, on-call/on-site, network operations and strategic decision support (Virtual CIO) included with most service levels. Because our pricing is fixed with unlimited support, we are highly motivated to ensure that your systems run smoothly at all times. We spend a tremendous amount of time up-front resolving all long-standing issues with your systems and setting up services correctly, so that they run without being constantly propped up by IT labor. By shifting the cost onto ourselves, we're aligned with your needs: "High Availability at a Reasonable Price".
Connetic Services
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Premiere Support
Premiere Support takes the Express Support package one step further by providing a guaranteed on-site presence from 4 hours per week at a minimum all the way to multiple full time IT staffers depending on the size of your business. Connetic on-call technicians further augment the on-site staff...
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Express Support
Express Support adds a 2-hour guaranteed emergency response (1 hour typically) to our total support offering and includes scheduled project implementation at no extra cost, ever. Express Support is for companies who depend on their IT systems at all times. When your IT infrastructure is mission...
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Total Support
Total Support is a simple and convenient package that can fulfill most companies total IT needs and eliminate the need for all non-specialized IT staff. Our staff handles routine installation, configuration and user support. For small businesses, this is frequently the only IT support that is...
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Foundation Support
Foundation Support is an ideal "wrapper" package that provides a complete 4-tier IT support organization for companies who have only one or a few IT staff as employees. Our help desk staff can help your employees with their desktop support issues, relieving your IT staff of the need to man a desk...
