Foundation Support
1 professional on LinkedIn recommends this product
Product Overview
Foundation Support is an ideal "wrapper" package that provides a complete 4-tier IT support organization for companies who have only one or a few IT staff as employees. Our help desk staff can help your employees with their desktop support issues, relieving your IT staff of the need to man a desk and telephone. We provide immediate access to a live IT support professional via telphone or e-mail 24 hours a day. Our staff will work with your employees to resolve all types of issues, and can remotely connect to their desktop to solve problems directly if you desire. When problems require local hands on support, our help desk can dispatch your technicians for direct local assistance. Our help desk support option reduces your IT staffing requirements, eliminates support wait times, and frees your staff to concentrate on your IT projects.
- 24x7 Help Desk Support
- Remote Network Operations
- Strategic Decision Support
- $50 per user
1 Professional recommends Foundation Support
All professionals that recommend Foundation Support
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Larry Cohen, Owner, President at Axis PromotionsGreater New York City Area
They have been a truly amazing partner. Our IT needs and infrastructure have never been in better shape. It has been so much better than when we had someone on site 3 days a week. Given the way technology works today, they have been able to handle most of our needs remotely and have sent people on site on the rare occasion that we have needed. . They are pleasant, knowledgeable and proactive. I highly recommend them.- March 14, 2012
Disclaimer:
Not available for public companies.
