CONGEX optimises the information supply chain by improving the quality, accessibility and use of enterprise data. CONGEX business improvement solutions are focused on the key areas of Supply Chain & Customer Interaction Management. Core to the CONGEX offering are market leading solutions for Customer Interaction Management challenges like Email Response Management, Web Self-Service & Live Chat and Supply Chain challenges including Competitive Manufacturing, Business Process Improvement, Master Data Management (MDM), Data Cleansing & Catalogue Management.
Specialties
Customer Experience Management, Social Media Marketing, Master Data Management
