We are Ohio’s leading provider of OEM Parts and Service for Commercial Kitchen Equipment
• Over 45 factory trained CFESA Certified service technicians throughout the state
• One of only 32 companies in North America recognized as a CFESA Certified Company
• Representing more than 100 equipment manufacturers as their Authorized Service Agent (ASA)
• Expertise on all types of kitchen equipment including: Gas - Electric - Steam - Refrigeration - Microwave
OUR TECHNICIANS
• We average a “First Time Fix” rate of over 85%
• Over 50% of our technicians hold CFESA Master Technician status
• Five Satellite Offices in Cambridge, Chillicothe, Galion, Lima, and Logan
• 45 CFESA Certified service technicians with over 400 years combined experience
• Our factory trained service technicians average over 2 manufacturer training sessions per year
STRATEGIC ADVANTAGES
• 24/7 Service and Technical Support
• E-commerce capabilities through EMWEB (Electronic Manuals Web)
• Dynamic OEM Parts Sales Team with over 125 years combined experience
• Professional Maintenance (PM) Programs designed to maximize kitchen efficiency
• Offices in Cincinnati, Columbus and Dayton with combined warehouse space of over 40,000 sqft
• Comprehensive Employee Review Program to ensure we are achieving our goals through our people
• Customer Response Program to ensure we are achieving our goals through the eyes of our customers
• Service fleet of over 50 vehicles with capabilities of handling Level I installations (as defined by CFESA)
• 1200 sqft. Equipment Testing/Training Facility at Columbus Office with complete on-site multi-media capabilities
VISION STATEMENT
To be an innovative leader that provides a secure and exciting work atmosphere. One that adheres to our core values while focusing on the prosperity of all employees and business partners for years to come.
Specialties
Parts and Service for Commercial Kitchen Equipment
