Providing onsite and virtual concierge services to commercial / residential buildings, private corporations, hospitals and malls. Charm City Concierge is the Nation's premier concierge service serving over 175 locations with corporate offices in Baltimore, MD and Washington, DC.
After 17 years of providing concierge services on the ground, Charm City Concierge decided competitive times call for creative measures … and the CONCIERGE DASHBOARD was born. The development of our proprietary virtual concierge software is a nationwide first in the concierge industry. When getting things done faster and smarter is the norm, the Concierge Dashboard is the ultimate personal assistant and has all the capabilities a client needs to make life easier.
Built on breakthrough technology, it is transforming the way businesses and clients connect, interact and transact. A personalized, interactive virtual concierge on your desktop links clients to their building/company, their dedicated concierge, and a localized virtual marketplace all under one roof.
The concierge portal offers Charm City Concierge clients 24/7 access to one-stop shopping online for anything they might need. It offers true online shopping – no referrals or links to outside shopping sites – and a “live” concierge still does all the work.
The Amazon.com of services, Charm City Concierges’ Concierge Dashboard revolutionizes the buying of SERVICES online, much like Amazon.com transformed the online buying of products.
Specialties
Virtual Concierge Services / Onsite Concierge Services, Tenant Retention Programs, Employee Loyalty Programs
