Calabrio provides call center workforce optimization software that’s easy to implement, use and maintain. Calabrio One™, a unique Web 2.0-based software suite, makes it easier to get call recording, quality management, workforce management, speech analytics, performance management and customer interaction working together for increased value. Solutions on more than 750,000 desktops.
Specialties
Call Center, Customer Interaction, VoIP, Call Recording, Quality Management, Workforce Management, Workforce Optimization, Speech Analytics, Performance Management
New hires at Calabrio, Inc
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Came from...
Univita Health Inc, QA Automation Manager and Senior Quality Assurance Architect
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Director of Finance
Came from...
Land O Lakes, Sr. Manager Financial Planning and Analysis
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Calabrio, Inc Activity on LinkedIn
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Calabrio, Inc Calabrio User Group annual summit tentatively scheduled for Sept. 2012 – Customers, don’t forget to register! -
Calabrio, Inc White Paper | Power of Simplicity - A Guide to Phonetics-based Speech Analytics http://calabrio.com/resource-center/white-papers/?target=http://calabrio.com/wp-content/uploads/2011/08/wp-speechanalytics_20100726.pdf
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