BananaOffice provides telephone answering services to businesses, especially online retailers and franchises across Great Britain.
We offer a free one-week trial with no obligation to businesses wanting to see if our service will work for them.
We provide a bespoke service to our clients - for some we may just be a message service, while, for others, we take orders from callers, take payment, provide general information, etc., as well as making calls on behalf of clients.
We do not tie businesses into long-term contracts nor minimum number of calls and we have monthly packages or a Pay as You Go option.
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We pride ourselves on being more than just message takers.
+Online Retailers+
If we can have access to your ordering and admin systems then we will be able to take orders and payments over the phone and keep customers up to date with the status of their orders.
We can advise callers about the products and delivery and returns policies.
+Franchises+
Answering calls for all the franchisee offices means there is the same professional call handling across the whole business, even if individual offices have specific ways of answering the call, e.g.: "Good morning, [FRANCHISE NAME], [TOWN NAME]".
We can help callers that want directions to meetings, provide other information as required.
Specialties
telephone answering, call answering, diary management, making calls, arranging appointments, order processing
